Frequently Asked Questions

Safari browser error code: 224002

You may be experiencing this error message on our site due to your browser or extensions settings.

  • Safari > Preferences > Security > Internet Plug-ins
    • Make sure that “Allow Plug-ins is enabled.
  • Safari > Preferences > Extensions
    • Uncheck boxes beside all extensions and test.
    • Enable extensions one by one and test.
    • To uninstall an extension, select it and click the “Uninstall” button.
  • Try a different browser, such as Chrome.

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