I used the charity promo code and did not receive a discount.

Each quarter Inner Dimension TV supports a local charity. During our promotional period, if you make a purchase with Inner Dimension TV or Inner Dimension Academy, 50% of your purchase will go directly to supporting that charity. No discount is applied to your account by using this code.

I cancelled my account but it says it’s active.

Once you cancel your account through your Profile > Subscriptions on the website (not the app), you’ll retain access to your subscription until the end of your billing cycle. It will display as “Active” but also indicate “Stopped” under the Subscriptions tab. Note that you won’t see the Subscription/Stopped line in the app; please check […]

How much does Inner Dimension TV cost?

Unlimited streaming is $17 billed monthly. You may cancel your subscription at any time by going to the Subscriptions tab within your Profile on the website (not app). If you would like to commit to a year subscription, unlimited streaming is $140 billed annually, and is charged in full after your 10-day free trial. There […]

What payment methods do you take?

You can pay for your Inner Dimension TV subscription with the following: Visa Mastercard Discover Amex Paypal Apple Pay (on supported devices) Google Pay (on supported devices) ACH Direct Debit We do not currently accept: credit or debit cards without a CVC security code cash or check Amazon Pay

When will I be billed?

Your credit card will not be charged during your free 10-day trial. After your trial ends, your credit card will be charged on a monthly or yearly basis, depending on which subscription you purchased, unless you cancel before the trial ends. You may cancel your subscription at any time by going to the Subscriptions tab […]

Can I change my annual subscription to monthly?

Please contact us via the Contact Form and we will change your subscription plan. However, we do not offer refunds on annual subscriptions, and your monthly subscription will not begin until the end of your billing cycle.